
FAQ
Find your answers here
How long does delivery take?
- Delivered within 6 days max, usually faster.
- Delivered within 8 days max.
You’ll always get updates once your order is on the way.
Can I check my order before I accept it?
Yes! You can check your sneakers with the courier when they arrive.
If you’re not satisfied, you can return them immediately, but you’ll need to cover the shipping fees.
Can I return or exchange my sneakers?
Yes! You can request a refund or exchange within 14 days of receiving your order, if:
unworn, undamaged, and include all original tags and packaging.
Contact us on WhatsApp or Instagram to start the process.
How do refunds work?
Once we receive and check your returned sneakers, your refund will be processed within 5–7 business days.